The Unsettling Rise of the Algorithmic Sales Coach Yuxiang Zhou, founder of Black Lake Technologies, recently conducted an experiment that has sent shockwaves through the business community.
He pitted his AI sales coach against his top sales leader and found that seven out of 10 senior salespeople voted for the machine's advice.
At first glance, this result seems to validate the growing trend of relying on artificial intelligence to augment human decision making in sales and customer relations.