The Case for Treating Clients as Customers, Not Friends, When it Comes to Payment Terms As a freelancer or small business owner, it's tempting to view clients as friends when they're enthusiastic about your work.
However, it's essential to remember that clients are ultimately paying customers who expect professional treatment – including clear payment terms. Establishing boundaries around these expectations is crucial.
Clear payment terms should be established from the outset of any project or collaboration, outlining exactly what clients need to pay, when, and how.